Cloud security team structure and roles by Vladimir Fedak Medium

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While teams are typically tailored to meet a project’s specific technical and business needs, there are eight key cloud team roles and responsibilities commonly found in a cloud team structure. We like taking a product approach to operations because it moves away from the “ticket-driven” and gatekeeper model that plagues so many organizations. By thinking like a product team, infrastructure and operations groups are better able to serve developers.

This involves building or providing solutions for things like CI/CD, artifact repositories, documentation portals, developer onboarding, and general developer tooling. Often a small Developer Productivity team can create a great deal of leverage by providing these different tools and products to the organization. Suppose you are considering a cloud migration but do not have sufficient expertise with cloud computing within your own team.

cloud operations team structure

It may result in lack of standardization between teams, and/or divergence in practice. Allows side-by-side demonstration of SRE practices, which can be a very effective teaching method. As the company and system complexity grows, such a team tends to move from being able to have deep positive impact on everything to making a lot more shallow contributions.

Related Solutions and Products

This way, even if you outsource your software development to a reputable dedicated software engineering team , your security team will be able to control the quality and security of the code they deliver. Skilled cloud security IT team ensures you prevent unauthorized data breaches, malware and ransomware attacks, identity theft and fraud, greatly reducing the operational risks for your company. A company with well-established security policies and an efficient incident response plan is much better able to detect cyber attacks early and mitigate them or prevent them altogether. Cybercrime costs were $45 billion USD in 2018 but are estimated to reach a whopping $6 billion by 2021. At the same time, Gartner calculated worldwide spending on cybersecurity was around $125 billion in 2019 only. This is clearly inadequate, as according to Gartner’s report, a ransomware or malware attack happens every 20 seconds someplace in the world.

cloud operations team structure

Often this looks like providing an “opinionated platform” on top of the cloud provider. Completely opening up a platform such as AWS for developers to freely use can be problematic for larger organizations because of cost and time inefficiencies. Therefore, this group must walk the fine line between providing developers with enough flexibility to be productive and move fast while ensuring aggregate efficiencies to maintain organization-wide throughput as well as manage costs and risk. This can look like providing a Kubernetes cluster as a service with opinions around components like load balancing, logging, monitoring, deployments, and intra-service communication patterns.

Work Management

Outsourcing migration and management to an outsourced team means that the team supplies the infrastructure and tools to manage operations. Not only does it require taking into account the current infrastructure and available resources, but also planning for the future. An experienced cloud migration team would provide expertise and devops organizational structure experience in successful cloud migration and guidance at each stage of the process. This would help you to minimize risks as you undergo the journey to digital transformation. As every business is a software business nowadays, keeping your IT operations secured is essential for ensuring the long-term success of your business.

In others, they might simply provide opinionated guard rails around these things. Without this, it’s easy to end up with every team running their own unique messaging system, database, cache, or other piece of infrastructure. You’ll have lots of architecture astronauts on your hands, and they will need to be able to answer questions around things like high availability and disaster recovery. Even if there isn’t shared infrastructure, it’s valuable to have an opinionated set of technologies to consolidate institutional knowledge, tooling, patterns, and practices.

  • For instance, a single Kitchen Sink SRE team could also have two SRE consultants playing a dual role.
  • Another common path is to implement what’s described in “Before you begin,” then to staff a Kitchen Sink SRE team, but swap the order of Infrastructure with product/application when it is time to start a second SRE team.
  • The emphasis on design requires architects to understand cloud technologies in detail and remain current with cloud developments.
  • To help applications run uniformly and consistently on any cloud infrastructure, SREs should also support containerization and replatforming efforts.
  • The sponsorship should be strategic and not necessarily tactical, as this will ensure that the entire organization works together and stays on track.

Infrastructure Engineering should also provide tooling for teams to manage production services in a way that meets the organization’s regulatory requirements. The cloud project manager is also responsible for cooperation between all of the other team members and coordinating each component of the cloud migration process. They include infrastructure planning and deployment, cloud architecture design, security processes, and policies, as well as governance frameworks and compliance requirements, to name a few. There are manybenefits to cloud migration, including increased scalability, flexibility, and cost savings.

Cloud Operations

DevOps teams are usually made up of people with skills in both development and operations. Some team members can be stronger at writing code while others may be more https://globalcloudteam.com/ skilled at operating and managing infrastructure. However, in large companies, every aspect of DevOps – ranging from CI/CD, to IaaS, to automation – may be a role.

Next, assign roles and responsibilities to each cloud operations team member depending on their individual skill sets and experience, avoiding overlapping duties and covering all areas of cloud operation. Finally, the CloudOps team must be equipped with the right collaboration and communication tools for the project to run as smoothly and efficiently as possible. This team structure assumes that development and operations sit together and operate on a singular team – acting as a united front with shared goals. Occasionally called “NoOps”, this is commonly seen in technology companies with a single, primary digital product, like Facebook or Netflix. This can even take the form of “you build it, you run it”, with the same individuals developing and operating applications.

For I&O to be responsive and fast, it must be organized based on the infrastructure products it supports rather than by roles. To do so, companies must build agile product teams made up of people with relevant areas of expertise, including product owners, solution architects, infrastructure and software engineers, and security specialists. Product owners can collaborate with application teams to understand what services or products are needed. They should work with SRE teams to understand the challenges in consuming these services.

All of these use cases involve a team of professional cloud software developers responsible for designing, coding, testing, tuning and scaling applications intended for cloud deployment. One business leader, such as a CTO or CIO, can be responsible for many, or even all, of an organization’s cloud projects. In other cases, department or division heads may be involved with cloud initiatives, decision-making, business policy development favoring the cloud and training. Notice that I’ve entirely sidestepped terms like “DevOps” and “SRE” in this discussion. That is intentional as these concepts frequently serve as a distraction for companies who are just beginning their journey to the cloud.

Atlassian Migration Program

This will allow cloud teams to focus on the most important tasks, be more organized with cloud operations projects, and have greater visibility into the project’s progress. When leading a cloud team, it is best to be transparent about business requirements and cloud migration goals. The CloudOps team needs to have a clear understanding of the cloud migration project’s objectives, budget, and timeline constraints, as well as other expectations that stakeholders have.

cloud operations team structure

Different teams require different structures, depending on the greater context of the company and its appetite for change. Without a clear understanding of DevOps and how to properly implement it, a DevOps transformation is usually constrained to reorganizations or the latest tools. Properly embracing DevOps entails a cultural change where teams have new structures, new management principles, and adopt certain technology tools. A tools-only SRE team tends to focus on building software to help their developer counterparts measure, maintain, and improve system reliability or any other aspect of SRE work, such as capacity planning. They will often define production standards as code and work to smooth out any sharp edges to greatly simplify things for the product developers running their own services. If you think it’s time to scale your operations workforce, you’re in the right place.

By team size

Provides a clear focus for the team’s effort and allows a clear link from business priorities to where team effort is spent. This is usually contained by establishing a team charter that’s been approved by your business leaders. There is usually a lack of an SRE team charter, or the charter states everything in the company as being possibly in scope, running the risk of overloading the team. Time management between day-to-day job demands vs. adoption of SRE practices. Get a comprehensive view of the DevOps industry, providing actionable guidance for organizations of all sizes.

Include all stakeholders.Cloud migration is change, and many organizations and departments are change-averse. Every stakeholder from users to top executives should be involved in migration planning to help ensure that business-critical processes do not fall through the cracks during migration. Instill the importance of taking a CloudOps approach and emphasize how it aligns with existing DevOps strategies. Cloud architects often help to design applications so apps function effectively in the cloud. They can also be involved with the creation of an efficient, reliable cloud infrastructure that enables applications to achieve high availability. The emphasis on design requires architects to understand cloud technologies in detail and remain current with cloud developments.

Spend is one of the reasons large companies standardize on a single cloud platform, so it’s essential to have good visibility and ownership over this. Note that this team is not responsible for the spend itself, rather they are responsible for visibility into the spend and cost allocations to hold teams accountable. He enjoys building new products and concepts, often with the help of AI. Mateusz joined Nexocode with the mission to consult startups, mid-size companies, and enterprises on their digital transformation journey and help them benefit from custom artificial intelligence solutions. Cloud architects should be able to think strategically and understand how different technical choices can impact an organization’s overall goals and objectives.

Different teams require different structures, depending on the broader context of the company.

How you answer these questions would help you to determine what business value your migration will bring and how successful the process would be. By outsourcing your project to a ProCoders’ team, you are guaranteed constant availability of developers for the execution of your project. This is important if you must make quick changes or accelerate the deployment timeline. The team also manages the server, protecting your business from common attacks such as DDOS attacks. Naturally, having a Jack-of-all-trades able to fill this role as a single employee for a small company is unrealistic, at least from the point of view that you need 3 people to fill in the daily 24/7 shifts. In addition, hiring such a professional can be too costly for a small business, not to mention they are quite rarely unemployed.

Thus said, many companies outsource their cloud security operations to skilled professionals. Today we discuss the cloud security team structure and roles, along with 5 critical features for cloud security. Most organizations rely exclusively on dictating business goals from the executive level down. In contrast, successful organizations combine those goals with a healthy mix of team-level goals channeled from the bottom up.

Operations

Cloud operations are the tasks and processes that maintain cloud-based (including multi-cloud and hybrid) applications, workloads, and services, including the management of their implementation, performance, and optimization. DevOps as an external party is where companies use a DevOps consultant or DevOps team for a limited period of time to assist development and operations teams move towards the first two team structures mentioned . In this team structure, a team within the development team acts as a source of expertise for all things operations and does most of the interfacing with the Infrastructure as a Service team. This team structure is dependent on applications that run in a public cloud, since the IaaS team creates scalable, virtual services that the development team uses. The effectiveness of mandates vary based on the organizational culture combined with the SRE team’s experience, seniority, and reputation.

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